Uncovering Impact and Growth in Customer SuccessZhané Hyltonon October 2, 2023 at 10:25 am Careers Blog


Customer Success at HubSpot isn’t about call centers. It’s about taking a human approach to solving for our customers. We’re on a mission to deliver best-in-class services and support to our global customers. From developing creative and personalized strategies for businesses to creating resources that help people become inbound experts, we help our customers grow better using our software.

We’re focused on more than Customer Success, though. We’re equally as dedicated to supporting our HubSpotters to grow better. We caught up with Customer Success Managers/Specialists Himani Sharma, Rumana Shaikh, and Jennifer Gomes, who are making their mark while embracing challenges and growth. We got to understand their unique paths, the hurdles they’ve overcome, the triumphs they’ve celebrated along the way, and what they’re looking forward to in the future. Keep reading!

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